Conversational AI for Customer Service: A 2024 Overview
From powering virtual assistants to transforming customer service, Conversational AI solutions have been a game-changer for businesses. Now with the ...
AI Development Services
Maximize ROI and streamline processes to achieve your business goals with tailored AI development services. Strategic integration of artificial intelligence and machine learning is your one-stop solution to drive innovation and stay ahead of the curve.
Artificial Intelligence Development Services We Provide
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AI Chatbot Development
Enhance customer engagement and support by deploying convenient and user-friendly conversational bots. Crafted with precision, AI chatbots seamlessly integrate into your platform, providing intuitive and personalized interactions for consumers. Ultimately, drive their satisfaction and loyalty.
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Conversational AI
Immerse your clients in dynamic and natural dialogs while they engage with your business. From understanding user intent to generating human-like responses, advanced Conversational AI ensures a fluid and responsive interaction that elevates customer experience across apps and platforms.
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Generative AI
Opt for a harmonious flow of communication to boost the audience’s loyalty. Our expertise extends to deploying LLMs in production environments. We craft sophisticated conversational apps and user-centric chatbots empowered with Generative AI to make them convenient for both businesses and their clients.
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Conversation Design
Ensure meaningful and user-centric dialogue flow for your consumers. We specialize in designing conversational interfaces that not only captivate clients but also enhance their experience, making interactions both intuitive and engaging. Assist your customers automatically just like a human agent would.
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ML
Harness the power of machine learning to analyze historical data, predict market trends, and optimize business strategies. Our ML solutions development provides actionable insights for informed decision-making, empowering your business to capitalize on emerging opportunities in your industry.
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NLP
Transform unstructured data into actionable insights with advanced NLP services. Unlock the potential of language data, allowing your systems to understand, interpret, and generate human-like text. This way, opt for cross-cultural and multilingual communication with customers to gain new markets.
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Deep Learning
Dive into the realm of sophisticated pattern recognition and decision-making with our Deep Learning solutions. Our advanced neural networks enable your systems to learn and adapt, opening up possibilities for complex problem-solving and improved decision accuracy.
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Predictive Modeling
Anticipate future trends and behaviors by opting for predictive modeling. Utilizing powerful algorithms, we help you analyze historical data to make informed forecasts. Enhance your strategic planning and ensure staying ahead in a dynamic business landscape.
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RPA
Boost operational efficiency and reduce manual effort with Robotic Process Automation. Our solutions streamline repetitive tasks, allowing your employees to focus on high-value and more strategic activities, leading to increased productivity and cost savings.
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Computer Vision
Uncover valuable insights from visual data with our computer vision services. From image recognition to object detection, our cutting-edge technology enables your systems to interpret and understand visual information.
How Will Your Business Benefit from Leveraging Artificial Intelligence?
Enhanced Customer Support
Implement AI-driven chatbots and virtual assistants to provide instant and personalized support. Address queries, and resolve issues 24/7, ultimately enhancing customer satisfaction.
Predictive Maintenance
Utilize AI algorithms to analyze equipment data, predict potential failures, and schedule proactive maintenance. Minimize downtime and optimize operational efficiency to become an industry leader.
Fraud Detection and Prevention
Leverage AI-powered anomaly detection algorithms to analyze transaction patterns and identify unusual behavior. Enhance security measures and prevent fraudulent activities in real-time.
Employee Productivity Enhancement
Deploy custom artificial intelligence tools to automate repetitive tasks, streamline workflows, and provide intelligent insights. Boost overall productivity and allow staff to focus on higher-value tasks.
Industries that Can Reap Maximum Benefits from AI Development Solutions
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Beauty
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Media
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Why Choose Master of Code Global as Your Trusted AI Developers
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Profound AI Consulting Insights
Gain a strategic advantage by unleashing the power of our AI expertise. Beyond development, we provide valuable insights to guide your AI strategy consulting, offering a comprehensive approach that aligns with your business objectives and maximizes the impact of AI on your operations.
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Seasoned AI Developers
Entrust your AI development journey to a team of experts with a proven track record across industries and borders. Our developers bring a wealth of experience and proficiency to the table, ensuring the highest standard of AI solutions tailored to solve your unique business concerns. If you’re looking to enhance your project, consider hiring AI developers who can deliver results that meet your specific needs.
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Diverse Niche Expertise
Our experience spans various sectors, allowing us to navigate and understand the unique challenges of your business domain. From healthcare to finance, we have adeptly provided AI application development services to solve diverse business problems, ensuring that our expertise translates into industry-tailored and impactful solutions.
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LOFT
Uniquely crafted on a robust queue-based architecture, LOFT by Master of Code Global supports rate-limiting and horizontal scaling. It is an ideal choice for seamless, large-scale AI deployments. Beyond its technical prowess, LOFT is independent of any HTTP framework, offering unparalleled versatility for AI implementation.
See How It Works in Practice and What Results to Expect
Latest case studies
Bloomsybox Chatbot
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60%
of users completed quiz
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38%
generate greeting cards
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78%
of winners claimed prize
The MOCG team developed a personalized eCommerce chatbot using Generative AI to drive user engagement for a floral subscription company.
Learn More
Gen-AI Slack Chatbot
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Rapid information navigation and access
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Enhanced product understanding among managers
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Optimized workflows and documentation
The company's internal Slack app integrated with OpenAI and the product ecosystem to automate the knowledge base.
Learn More
Refund
Chatbot
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42%– 66%
drop in agent escalation
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$10.2M
refund cost savings
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24K
decrease in total refunds
We created an automated solution for refunds to reduce operational costs & customer wait times for a national food-services organization.
Learn More
What the Clients Say about Collaboration
with Our AI Software Development Company
Chatbot Development for Global Travel Company
The Project
Custom Software Development
$10,000 to $49,999
Nov. 2018 - Feb. 2019
Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”
Feedback summary
“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated
The reviewer
VP of Digital Marketing, Luxury Escapes
Matt Meisner
Matt Meisner
Hospitality & leisure
Austin, Texas
201-500 Employees
Phone Interview
Verified
Conversational Design Consulting for Large Beauty Retail Co
The Project
- Digital Strategy
- $50,000 to $199,999
- Oct. 2019 - May 2020
Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa
5.0
Quality
5.0Schedule
4.5Cost
5.0Willing to Refer
5.0
The Review
“Their experience really helped with our engagement. We now know how to support a channel like this.”
Feedback summary
“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.
The reviewer
Sr. Manager Digital Experience, Beauty Company
Anonymous
Anonymous
- Retail
- Bolingbrook, Illinois
- 10,001+ Employees
- Phone Interview
- Verified
Chatbot Dev & Contest Support for Marketing Firm
The Project
- Custom Software Development Mobile App Development
- $50,000 to $199,999
- Jan. 2020 - Apr. 2022
Master of Code Global helped a marketing firm implement an in-platform contest. They developed a chatbot that allowed users to participate in the event and engage with the client.
4.0
Quality
4.0Schedule
5.0Cost
4.0Willing to Refer
4.0
The Review
"They were able to address our questions and concerns quickly."
Feedback summary
"They were able to address our questions and concerns quickly."Master of Code Global’s support was integral in the successful implementation of the contest, receiving positive feedback from the client. They were attentive and responsive throughout the process. Their detailed data reports were impressive.
The reviewer
Account Manager, Marketing Firm
Anonymous
Anonymous
- Advertising & marketing
- Toronto, Ontario
- 501-1,000 Employees
- Online Review
- Verified
Facebook Chatbot Development for Beauty Line
The Project
- Services Custom Software Development
- $50,000 to $199,999
- Jan. 2017 - Ongoing
Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
“...the chatbot increased online bookings by 50%.”
Feedback summary
“...the chatbot increased online bookings by 50%.”Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.
The reviewer
Assistant Manager of Consumer Engagement, Beauty Supply Company
Anonymous
Anonymous
- Consumer Products
- Minneapolis, Minnesota
- 1,001-5,000 Employees
- Phone Interview
- Verified
Chatbot Development for Tom Ford Beauty
The Project
- Social Media Marketing
- $10,000 to $49,999
- Nov. 2019 - Jan. 2020
Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.
5.0
Quality
5.0Schedule
5.0Cost
5.0Willing to Refer
5.0
The Review
"It was such a pleasure working with them."
Feedback summary
"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.
The reviewer
Media & Consumer Engagement Manager, Tom Ford Beauty
Axelle Basso Bondini
Axelle Basso Bondini
- Beauty & Cosmetics
- New York City, New York
- 5,001-10,000 Employees
- Online Review
- Verified
Facebook Chatbot for Cosmetics Company
The Project
- Custom Software Development
- Project size Confidential
- June 2017 - Jan. 2020
Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust.
5.0
Quality
5.0Schedule
5.0Cost
4.0Willing to Refer
5.0
The Review
“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”
Feedback summary
“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.”The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates.
The reviewer
Marketing Associate, Cosmetics Company
Anonymous
Anonymous
- Consumer Products
- New York City, New York
- 10,001+ Employees
- Phone Interview
- Verified
What Is Included in the Toolset of our AI Development Services?
Enjoy the Process Without Delays and Resource Drain
Welcome to a transformative experience that saves you the most precious assets – time and resources. Our AI development company designed the process meticulously to maximize efficiency, ensuring smooth cooperation and full transparency. So, what phases await you after signing the papers?
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Step 1.
Streamlined Project Initiation
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Step 2.
Prototyping and Model Development
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Step 3.
Rigorous Quality Testing
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Step 4.
Seamless Deployment and Integration
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Step 5.
Proactive Continuous Monitoring
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Step 6.
Data-Driven Performance Optimization
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