AI Chatbot Development Services

Automate internal business processes through facilitated communications and brilliant decision-making. Achieve a proven set of efficiencies with Master of Code Global’s enterprise-grade AI chatbot development services. Revolutionize customer interactions for deeper engagement and conversions right now!

AI Chatbot Development Services

Our AI Chatbot Services Include

  • Chatbot Fine-Tuning and Optimization

    We believe in continuous improvement to provide the best-suited experience. Our conversation designers and developers regularly fine-tune the algorithms and functionalities based on user interactions and feedback, ensuring that the chatbot consistently evolves and delivers accurate responses.

  • Generative AI Integration in Chatbots

    MOCG experts incorporate artificial intelligence into existing solutions to guarantee more authentic, engaging, and personalized conversations, reflecting prior communications. As part of our generative AI integration services, we offer expert recommendations for incorporating the ChatGPT strategy or choosing another Large Language Model (LLM) that suits your business needs.

  • Conversation Design

    At the heart of every chat architecture  is the customer journey. Our conversation design consulting experts create intuitive and user-friendly interfaces that engage people naturally, making interactions with the chatbot smooth and enjoyable. Building beautifully crafted dialogue flows and bot personas that cater to both company goals and client expectations  is a skill that we also teach others.

  • Chatbot Consulting & Strategy Building

    Our devoted CX designers and developers build solutions on the best industry platforms as well as from the ground up, tailoring them to suit your unique objectives. Our chatbot consulting team ensures that the bot aligns perfectly with your brand voice and effectively addresses your target audience. 

  • Chatbot Integration

    To maximize the impact of a custom-built bot, we incorporate it across your preferred platforms, applications, and databases. Whether it’s website, mobile app, social media channels, or internal systems, like CRM or knowledge base, our chatbot integration services will smoothly fit into your existing ecosystem to guarantee a cohesive and efficient user experience.

  • Chatbot Architecture

    We don’t just build virtual assistants from scratch; our agency crafts conversational experiences. With our custom chatbot development services, you get solutions that seamlessly integrate into your business, engage your users, and deliver impactful results.

  • Data-Driven Insights

    Knowledge is power. Our analytics dashboards give real-time insights into your bot’s performance, empowering you to track engagement rates, identify conversation bottlenecks, and make evidence-based decisions to optimize your strategy.

  • Natural Language Processing

    Our chatbots don’t just respond; they understand. Advanced NLP-based capabilities enable them to interpret user intent, recognize sentiment, and deliver personalized, contextually relevant responses that make every interaction feel natural and human-like.

  • Post-Launch Monitoring and Support

    We’re in it for the long haul. Our ongoing maintenance after the deployment and staff training  ensure your bot stays ahead of the curve, with the latest AI advancements and a team of experts ready to address any technical issues or offer strategic guidance.

AI Chatbots We Develop

  • Generative AI Integration in chatbots

    Generative AI (GPT-Based) Bots

    Using the power of GPT-based models, we create tools capable of generating human-like text, enabling dynamic and engaging interactions. These conversational agents excel in providing creative responses, drafting content, and offering insightful information across various domains.

  • Mobile App Development

    Conversational Chatbots

    Our AI chatbot development company builds solutions that go beyond simple question-and-answer format. Our Conversational AI understands context, maintains dialogue flow, and provides personalized answers, resulting in a natural and lifelike experience.

  • Bespoke AI Voice Assistants

    We craft custom agents that seamlessly integrate with your brand and cater to your specific requirements. Voice-enabled chatbots can handle tasks such as scheduling appointments, providing customer support, and controlling smart devices, ensuring a hands-free and intuitive user journey.

  • image 150

    Social Media-Centric Chatbots

    We design assistants that can be deployed across various communication mediums, including WhatsApp, Facebook Messenger, Telegram, and Slack. These tools can answer inquiries and even facilitate transactions, enhancing your social media presence and client engagement.

  • Multi-Platform Chatbots

    Our bots are optimized for channels like SMS, RBM, and Apple Business Chat, enabling you to communicate with your audience directly where they spend their time. This approach ensures a consistent journey for your customers across multiple touchpoints, allowing them to interact with your brand effortlessly.

  • Solutions For All Business Sizes

    Whether you are a startup, mid-sized, or major company, we have the expertise to create AI tools crafted to meet your precise specifications . From small-scale deployments to enterprise AI chatbot development service, our agents are designed to adapt and evolve alongside your firm .

Custom Developed AI Chatbot Capabilities

  • Conversational Understanding

    With the integration of advanced Context Awareness and Intent Recognition technologies, our chatbots can retain context from previous interactions and accurately identify user intent, enabling them to engage in more coherent and relevant conversations with clients. This empowers our bots to provide personalized and efficient assistance, delivering a seamless experience and enhancing overall customer satisfaction.

  • Rich Media Support

    Our chatbot development service for business is capable of handling various media types, like images, videos, and documents, empowering interactive and visually appealing dialogues. It allows to flawlessly share and receive content, making interactions more dynamic and effective in conveying information to users.

  • Multi-Platform Accessibility

    Our custom-built assistant is designed to operate across different platforms. We provide chatbot development service for websites, messaging apps, and mobile devices. This capability ensures that clients can access and interact with digital agents wherever they prefer, providing a consistent and convenient experience for all customers regardless of their chosen platform. 

  • Data Privacy and Security

    As a chatbot development company, we implement industry-leading encryption and comply with data protection regulations, including GDPR and HIPPA, creating a safe and trustworthy environment for consumers to converse with our bot, instilling confidence in users’ privacy and fostering a positive brand image. 

  • Multilingual Support

    Our chatbots are equipped to communicate fluently in multiple languages, catering to a diverse global audience. A feature like this allows users from different backgrounds to interact with our AI-powered solution in their preferred language, cultivating more inclusive and accessible services for targeted clients worldwide.

  • Bot Implementation

    Our chatbot development services connect with various systems and APIs, allowing seamless data exchange. This enables the bot to fetch real-time information, perform specific actions, and deliver up-to-date, personalized responses to users.  It enhances the assistant’s functionality, making it a powerful tool for streamlining processes and delivering efficient user interactions across different platforms and applications.

Benefits of Custom AI Chatbot Development

  • Conversational AI
    Next-Level Capabilities

    Go beyond basic interactions. Made-to-order bots empower you to incorporate complex features like multi-lingual support, advanced sentiment analysis, and personalized recommendations.

  • Predictive Modeling
    Adapting to Change

    Your chatbot grows with you. Scale easily to handle the increasing volume of inquiries and adapt to evolving business requirements with a custom solution.

  • Robotic Process Automation
    Seamless Connections

    Break down silos. We help you integrate your chatbot effortlessly with CRM, marketing automation tools, and other critical systems for a unified experience.

  • Deep Learning
    Reflecting Your Identity

    Show your brand’s distinctive personality. Custom assistants allow you to tailor the conversation style, tone, and visual design to create a truly immersive brand experience.

  • Generative AI
    Your Unique Solution

    No one-size-fits-all here. Custom development ensures your agent is a perfect match to your industry, target audience, and specific use cases.

  • Machine Learning
    Putting Customers First

    Delight your users with 24/7 support, instant responses, and personalized interactions. Build lasting relationships and drive customer loyalty.

  • Conversation Design
    Always Here For You

    Rest easy knowing your chatbot is in good hands. Enjoy continuous help, updates, and maintenance to keep your bot running smoothly and at its best.

  • 250+

    masters

  • 500+

    projects delivered

  • 20+

    total years of experience

Our Features AI Powered Chatbot Solutions

Our Chatbot Development AI Ecosystem Toolset

  • Open AI

  • Rasa

  • Vertex AI

  • Dialogflow

  • LLaMA 2

  • Cohere

  • Azure Cognitive Services

  • AWS Lex

Testimonials

Chatbot Development for Tom Ford Beauty
The Project
  • development Social Media Marketing
  • check$10,000 to $49,999
  • calendarNov. 2019 - Jan. 2020
project summary

Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review "It was such a pleasure working with them." Feedback summary

"It was such a pleasure working with them."As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.

The reviewer Media & Consumer Engagement Manager, Tom Ford Beauty
user_icon Axelle Basso Bondini
  • servicesBeauty & Cosmetics
  • mapNew York City, New York
  • employee5,001-10,000 Employees
  • phoneOnline Reviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Chatbot Development for Global Travel Company
The Project
  • development Custom Software Development
  • check$10,000 to $49,999
  • calendarNov. 2018 - Feb. 2019
project summary

Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple globa

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0
The Review “The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.” Feedback summary

“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.”The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated

The reviewer VP of Digital Marketing, Luxury Escapes
user_icon Matt Meisner
  • servicesHospitality & leisure
  • mapAustin, Texas
  • employee201-500 Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW
Conversational Design Consulting for Large Beauty Retail Co
The Project
  • developmentDigital Strategy
  • check$50,000 to $199,999
  • calendarOct. 2019 - May 2020
project summary

Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversationa

5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0
The Review “Their experience really helped with our engagement. We now know how to support a channel like this.” Feedback summary

“Their experience really helped with our engagement. We now know how to support a channel like this.”Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended.

The reviewer Sr. Manager Digital Experience, Beauty Company
user_iconAnonymous
  • servicesRetail
  • mapBolingbrook, Illinois
  • employee10,001+ Employees
  • phonePhone Interviewquestion_mark
  • verifiedVerified
clutch
READ FULL REVIEW

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