• Conversation Design
  • Ecommerce & Retail
  • Finance & Banking
  • Healthcare
  • Voice Assistants

Blog

Read blogpost by
  • Updated February 16, 2023
  • Maryna Bilan

ChatGPT, Bard, and other AI showcases: how Conversational AI platforms have adopted new technologies

Check out ChatGPT, Bard, and other Generative AI alternatives: how Conversational AI platforms have adopted new technologies.
Read the article
Read blogpost by
  • Updated February 03, 2023
  • ‎Amanda Stevens

Our Chatbot Analysis Framework: Putting Banking Virtual Assistants to the Test (Part 2)

Check our the results of Canadian banking virtual assistants analysis: Strengths and Opportunities for improving banking chatbot solutions.
Read the article
Read blogpost by
  • Updated February 03, 2023
  • ‎Amanda Stevens

Our Chatbot Analysis Framework: Putting Banking Chatbots to the Test (Part 1)

Check out the results of Canadian banking chatbots were evaluated by our Chatbot Analysis Framework with most important success metrics.
Read the article
Read blogpost by
  • Updated January 19, 2023
  • Maryna Bilan

The Top Chatbot Analytics Tools to Drive Conversion and Containment

The Best Chatbot Analytics Tools of 2023. Gather important data in order to understand the performance of your Conversational AI solution.
Read the article
Read blogpost by
  • Updated November 28, 2022
  • Kelly Cassidy

Master of Code Global Participates in the Deloitte Fast 50 in Canada Program 2 Years Running

Master of Code is honored to be considered as a participant in Deloitte Fast 50 in Canada Program for 2022 award in November of this year.
Read the article
Read blogpost by
  • Updated January 19, 2023
  • Kelly Cassidy

Engaging Your Customer with a Multilingual Chatbot

Chatbot vs. Multi-Language Live Agents for Call Centers: value, ROI, benefits and challenges of each solution for enterprises.
Read the article
Read blogpost by
  • Updated January 27, 2023
  • Kelly Cassidy

Personalization and Authentication around Customer Experience using Conversational AI

Check out how Personalization and Authentication in Conversational AI will create an exceptional customer experience.
Read the article
Blog spinner