The Role of Customer Journey Mapping in Conversational AI
What are Customer Journey Maps? Customer journey maps are a visualization method to investigate user experiences. They consist of user …
Read MoreOlivera Bay is an accomplished and award-winning Bilingual Conversation Designer, fluent in both English and French. With a wealth of expertise in conversation design, prompt engineering, content strategy, mentoring, and event moderation, Olivera excels in creating engaging and user-centric conversational experiences.
What are Customer Journey Maps? Customer journey maps are a visualization method to investigate user experiences. They consist of user …
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