Ivan Pohrebniyak

Chief Delivery Officer

Ivan Pohrebniyak, the Chief Delivery Officer at Master of Code Global, is a seasoned leader with a passion for Conversational Solutions, Software Development, and Digital Transformations. He is dedicated to making interactions impactful and globally recognized through AI-powered conversational solutions. As a member of the C-level team, he drives growth, utilizing KPIs like CSAT and NPS. Ivan personifies the commitment to mastering interactions and fostering innovation at Master of Code Global.

Posts by Ivan Pohrebniyak

Stop Churn in its Tracks: How Chatbots for Customer Engagement Drive Retention

Are you leaving money on the table by neglecting your interaction strategy? In today’s hyper-competitive landscape, businesses can’t afford to …

Winning the Client Communication Game with RCS in Retail

SMS remains a staple in commercial interactions, but its limitations are becoming increasingly evident, particularly for brands seeking deeper buyer …

6 Revenue Growth Killers You Can’t Afford to Ignore and Why Opt for Conversational Commerce for Enterprise

Did you know that the average online shopping cart abandonment rate is a staggering 70.19%? That means nearly 7 out …

Conversational AI Trends in 2024: A Secret Door to Tomorrow’s Success of Business Interactions

In today’s competitive business arena, excelling in customer experience (CX) is what sets a company apart. As expectations from consumers …

Conversational AI for Enterprises: Redefining Customer Interactions and Fostering Revenue Growth

Do you know what is currently the most widely used AI application in enterprises? It’s chatbots, a form of Conversational …

Generative AI for Payments: 5 Use Cases to Address Business Challenges and Mitigate Risks

As a very popular technology, Generative AI did not bypass the payments sector. Such industry giants like Visa and innovative …

Automotive Chatbots: How to Boost Sales, Facilitate Test Drives, and Enhance Maintenance

AI-powered automotive chatbots are transforming the industry. Over 90% of North American car dealers now offer chat services. Many choose …

Generative AI in Supply Chain: How to Make Planning Easier and More Cost-Effective

If you’ve been following the latest tech news, you might know about the significant progress in Artificial Intelligence. One big …

Travel Chatbots: How is the Art of Journey Reimagined in the Digital Age?

Did you know that an impressive 84.76% of American adults planned to travel this summer? Surprisingly, for the 32% who …

Generative AI in Retail: Reshaping the Shopping to Boost Sales and ROI

Did you know that according to the recent research on AI in retail… 6 out of 10 clients firmly believe …

Customer Service Chatbots: Transforming Your Business

Artificial Intelligence is transforming nearly every sphere and industry. For example, in customer service, you don’t need to wait in …

Benefits of Generative AI for Business: Unlocking Infinite Possibilities

As per a recent Gartner poll, 45% of executive leaders have increased their AI investments due to the popularity of …

Impact of Generative AI in Healthcare: Benefits, Use Cases, Limitations

In 2022, the Generative AI in healthcare was worth $1.07 billion globally. However, it’s expected to go beyond $21.74 billion …