We Are Hiring
in Winnipeg
We are expanding our Winnipeg operations and are looking for creators, innovators, and makers to join our team and make an impact on the chatbot industry. Sound appealing? Check out our current job listings and be sure to submit your resume below.
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Head of CX & Conversation Design
- 4+ years experience as a conversation designer with solid commercial results for chatbots and/or voice assistant solutions
- 3+ years of experience in UX design
- 2+ years of consulting experience (from understanding to defining the strategy forward for conversational solutions), preferably with large and enterprise-level companies
- Already proven experience with prompt engineering
- 1+ years of leadership/team management experience
- 5+ years of direct client-facing experience
- Strong track record of consulting with clients, understanding their needs, and delivering on promises
- Proven experience designing for multiple channels: Apple Messages for Business, Google Business Messages, In-App, SMS, Voice, Web, WhatsApp
- Strong knowledge and experience with various conversational AI platforms, NLP, and related technologies
- Exceptional presentation and communication skills. Ability to effectively articulate design decisions and root them in sound reasoning
- Ability to explain complex issues in clear, non-technical language; you should be comfortable dealing with internal team members and external customers
- Strong analytical and problem-solving skills, with a creative and flexible mindset
- Meticulous attention to the intricacies of conversational flow and user experience
- Ability to work seamlessly with cross-functional teams
- Ability to work across multiple concurrent projects, using time management skills
- Ability to review design work, providing detail-oriented feedback, guidance, and mentorship to others (colleagues and/or Clients)
- Self-motivated proactive problem solver
- Passion for Generative AI
- Bachelor’s or Master’s degree in UX Design, Interaction Design, Human-Computer Interaction, Linguistics or a related field is preferred
Winnipeg